OUR MISSION

POPULAR QUESTIONS

• Can You Provide Me With A Detailed Written Estimate Or Quote?

  Certainly! As part of our commitment to transparency and customer satisfaction, we are more than happy to provide you with a detailed, written estimate or quote for any service your vehicle may need. Our team will carefully assess your vehicle and outline all the necessary repairs or services, along with their associated costs. You’ll receive this transparent quoting via email, allowing you to review and approve or decline each quoted job at your convenience. We believe in empowering our customers with all the information they need to make informed decisions about their vehicle’s maintenance and repair. Rest assured, there are no hidden fees or surprises – we value your trust and strive to ensure complete transparency in all aspects of our service. Feel free to reach out to us for your personalized quote and let us take care of your automotive needs with honesty and integrity.

• Can I Provide My Own Parts?

  We appreciate your interest in our services. As an auto repair shop, we do not install customer-supplied parts. We prioritize the use of high-quality, manufacturer-recommended components for several reasons, including warranty and insurance considerations. Our goal is to ensure the best possible results and safety for your vehicle. Rest assured, our skilled technicians use trusted parts, and we stand behind our workmanship with a warranty on all repairs. Feel free to contact us to schedule an appointment and experience our top-notch service. Your satisfaction and your vehicle’s performance are our utmost priorities.

• Do You Accept After Market Warranties?

  We do accept 3rd party warranty administrators like CarShield, Route 66

• Can I Use Renaissance Motors Instead Of My Dealer?

  Yes! 100%. It is a common misbelief that all maintenance work must be done by the dealership to withhold a vehicle’s warranty. This is not true. Dealerships are required by law to honor your warranty regardless of where the maintenance work was performed. From the Federal Trade Commission:

  “…the Magnuson-Moss Warranty Act, which is enforced by the FTC, makes it illegal for manufacturers or dealers to claim that your warranty is void or to deny coverage under your warranty simply because someone other than the dealer did the work.” (FTC.gov, July – 2011)

  ​The only time that we recommend using the dealership is under the one of the following scenarios:

  • Recalls – all federal NHTSA recall work must be performed at dealership at no cost to the customer.

  • SRS – we recommend the dealership perform any airbag, seat belt, or impact related work. Additionally, these are typically under recall (see above).

  • Warranty – if your vehicle is brand new, dealerships will typically repair major components at no charge until a certain point, typically 36k, 60k, or 100k miles, depending on the manufacturer. This does not include standard wear-and-tear maintenance like oil changes, tires, brakes, etc.

• Do You Offer A Shuttle Or Ride Service If I Drop Off My Vehicle For Service Or Repair?

  Yes, we drop off anywhere within a 2.5 mile radius.​

  LYFT and UBER is also a cost-effective option, offering quick trips throughout Slidell for under $20.